Clear up your doubts with these frequently asked questions
Access our products through our catalogue/categories.
You’ll receive your order at the address you used to register as a customer or you can add a new delivery address if you wish.
Delivery depends on the place of destination. Shipments in Spain take from 3-5 workings days.
Costs are as follows:
- Shipping in Spain (peninsula): 3,95€ (Free shipment with orders of 100€ or more)
- Shipping to Baleares, and Portugal: 7,95€ (Free shipment with orders of 100€ or more)
- Shipping to Canary Islands, Ceuta, Melilla : 11,95€( Free shipment with orders of 150€ or more)
- International shipping Europe: 11,95€ (Free shipment with orders of 150€ or more)
- Rest of the World: 19,95 € (Free shipment with orders of 250€ or more)
You can return or exchange items up to 15 days after reception provided they have not been used or washed.
Please contact us by email at firstname.lastname@example.org and tell us why you want to exchange or return the items.
If you have any questions or problems write to us at info@mimicokids. We’ll be happy to help.